Czech speaking Team Manager (m/f/d)

Czech speaking Team Manager (m/f/d)
Miejsce pracy: Gdańsk
Nr ref.: Req_00085286
Your tasks:
  • Managing day-to-day operations
  • Ensuring consistent quality and productivity
  • Coaching, shadowing and employee support
  • Support in process development
  • Conducting feedback and conversations with employees
  • Monitoring, reporting and analysis of KPIs relevant to the project
Your profile:
  • 3+ years of experience in customer service in sales/technical areas
  • Fluent knowledge of the Czech language and a very good command of the English language (written and spoken)
  • The ability to identify training needs and support program development
  • Excellent organizational skills and attention to detail
  • Experience in team management in the Call Center environment
  • Multitasking and prioritization
We offer:
  • Welcome bonus
  • Relocation allowance for smooth transition
  • Possibility of cooperation with leading business partners
  • A committed and motivated team
  • Attractive salary
  • Private medical healthcare
  • Medicover sport
  • Fully paid comprehensive product training and intensive training-on-the-job
  • Stable job and career development opportunities in our international company
  • Positive international working environment (Relax zones, PlayStation)
  • Highly motivated and dedicated team with flat hierarchies and informal culture
  • Employee referral bonuses and recognition programs

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