Channel Operations Manager with Spanish
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at http://www.accenture.com/.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
What will you do:
- Provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met
- Monitors order management process and looks for potential improvements
- Establishes and builds relationships with customers and internal Sales team
- Manages regular collaboration calls and business reviews providing update on operational performance
- Works with Inventory Management and Planning team to ensure optimal allocation of supply
- Proactively escalates issues to the responsible stakeholders
- Delivers trainings on tools and processes to customer
- Ensures flawless execution of launch activities
- Provides data driven inputs to process stakeholders
- Fluent in English and Spanish
- MS Office skills: Excel at minimum intermediate level, Power Point
- Experience in Customer Service or Supply Chain area
- Ability to work analytically in a problem-solving environment
- Flexibility and availability to work under pressure
- Excellent communication (written and oral) and interpersonal skills.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 506,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at http://www.accenture.com/.
Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
What will you do:
- Provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met
- Monitors order management process and looks for potential improvements
- Establishes and builds relationships with customers and internal Sales team
- Manages regular collaboration calls and business reviews providing update on operational performance
- Works with Inventory Management and Planning team to ensure optimal allocation of supply
- Proactively escalates issues to the responsible stakeholders
- Delivers trainings on tools and processes to customer
- Ensures flawless execution of launch activities
- Provides data driven inputs to process stakeholders
- Fluent in English and Spanish
- MS Office skills: Excel at minimum intermediate level, Power Point
- Experience in Customer Service or Supply Chain area
- Ability to work analytically in a problem-solving environment
- Flexibility and availability to work under pressure
- Excellent communication (written and oral) and interpersonal skills.
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)
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