Delivery Manager

Polcode is a global, remote-first, software house on a mission to help companies build and improve their digital businesses, software platforms, eCommerce stores, websites, apps and everything in between.

Are you great at building relationships with clients and your team? Your English is excellent both written and spoken (min. C1)?

We are looking for a Delivery Manager to join our team and to take care of building relationships internally and externally to explore and satisfy further needs of our customers.

Delivery Manager

Location: Olsztyn, Elbląg, Mrągowo, Kętrzyn, Giżycko, Ełk, Ostróda

What you’ll do:

Run projects from beginning to end, as well as cooperate with international and domestic clients
Manage project pipeline and budget
Schedule and monitor the accomplishment of project objectives, as well as take care of the well-being of team members
Nurture relationships with clients and investigate further cooperation potential
Collaborate with the team to deliver high quality experiences to our clients and keep an eye on achieving departmental goals and strategies
Lead a team, support creation of the career and development plans for teammates
Build partnerships and liaise with other departments to define the distribution process and share knowledge within the company

Requirements:

Experience in working with international clients
Expertise in people management and leadership
Strong organizational skills
Fluent and confident command of English - C1 minimum
Knowledge of agile methodologies such as scrum/agile will be a plus
Familiar with the IT industry
Focused on providing customers with the highest quality service
In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
Making space for clear communication to both sides, being an active listener, and appreciating the other persons perspective

We’re flexible with requirements, so if you are a candidate who has a majority match, but does not meet 100% of the requirements, that’s OK! We’d still love to hear from you.

Job perks:

Personal development budget: classes, conferences, certification and events
Work at times that suit your daily rhythm, from the place of your choice
Competitive salary with up to 20 paid days off
Professional onboarding process conducted by mentors and internal teams
Develop your interests: Become a speaker at prestigious conferences and workshops, publish on our blog or advise business partners in making strategic decisions. The choice is yours
Team integration events where you will see why our employees appreciate working at Polcode, and how friendships made with us last for years
Multisport card, private medical care, life insurance and meaningful gifts to celebrate important days according to the companys event calendar.

Please add the following clause: I consent to the processing of my personal data contained in my job application for the purposes of the recruitment process (in accordance with the Act of August 29, 1997 on the Protection of Personal Data; consolidated text: Journal of Laws of 2002, No. 101, item 926 as amended).

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