Quality Assurance Manager

Company Overview

Every day SALESmanago helps hundreds of the world’s most recognizable brands, such as Starbucks, BMW, Crocs, New Balance, and Victoria’s Secret, as well as many smaller organizations to connect with their customers. In fact, our leading Customer Engagement Platform is used by 2000+ midmarket and enterprise clients in more than 50 countries, helping people all over the world to benefit from a better, more personal consumer experience.
Based in Kraków, Poland, but expanding rapidly internationally - SALESmanago employs over 350 highly talented marketing, sales, consulting, data science, and R&D professionals. Our Company is growing revenue at 40% annually and is the European technology leader in digital customer engagement.

Quality Assurance Manager
A workplace: Kraków
  • Establishing the environments and tools required to prevent and detect software defects
  • Establishing quality standards and procedures to be employed throughout software development projects
  • Creating and growing QA and Test teams through hiring and training
  • Removing obstacles that impede quality assurance and test progress
  • Delivering reports to stakeholders who need to make informed decisions about software quality
  • Assisting with go/no-go release decisions
  • Monitoring and assessing QA and Test team performance
  • Minimum 5 years of experience in performing manual/automated testing
  • Minimum 3 years of experience leading QA teams
  • Advanced working knowledge of QA processes and methodologies; expertise in test planning, test case management, code coverage and defect analysis
  • Experience in working in an Agile environment
  • Excellent communicator, feedback giver, and a humble leader/mentor
  • Ability to develop solutions to solve challenges
  • Good knowledge of JIRA/Confluence
  • Excellent numerical skills and understanding of data analysis/statistical methods
  • Good knowledge of MS Office and databases
  • Great attention to detail and a results driven approach
  • Excellent organizational and leadership abilities
  • Reliable and Trustworthy
  • Experience with Python, Java & SQL
  • Excellent written and verbal communication skills in English (B2/C1)
What we offer
  • The opportunity to make a career in a fast-growing, international-expandingm company
  • Gain a unique position on your resume that will enhance your professional profile permanently
  • Work in a dynamic environment where you will grow and achieve the highest level of personal performance
  • The opportunity to work with an amazing People Team within an amazing Company
  • A specially designed training cycle that will provide you with the knowledge you need to perform your job effectively as we grow our recruitment team
  • Daily challenges that will allow you to learn more and develop new skills

Location: Krakow (with some remote working flexibility)


Please include the following clause in your CV:

„I agree to the processing of personal data provided in this document for realizing the recruitment process by Benhauer Sp. z o. o. pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).”

The above consent to the processing of personal data is voluntary, however it is necessary to consider the application in the recruitment process.

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