• Managing day-to-day operations
• Ensuring consistent quality and productivity
• Coaching, shadowing and employee support
• Support in process development
• Conducting feedback and conversations with employees
• Monitoring, reporting and analysis of KPIs relevant to the project

• 3+ years of experience in customer service in sales/technical areas
• Fluent knowledge of the Czech language and a very good command of the English language (written and spoken)
• The ability to identify training needs and support program development
• Excellent organizational skills and attention to detail
• Experience in team management in the Call Center environment
• Multitasking and prioritization

• Possibility of cooperation with leading business partners
• A committed and motivated team
• Attractive salary 
• Private medical healthcare
• Medicover sport
• Fully paid comprehensive product training and intensive training-on-the-job
• Stable job and career development opportunities in our international company
• Positive international working environment (Relax zones, PlayStation)
• Highly motivated and dedicated team with flat hierarchies and informal culture
• Employee referral bonuses and recognition programs

Join our team and apply now!

We conduct online interviews for all candidates.

*Please not only shortlisted candidates will be contacted.