Business operations, Call Center KPIs and employee motivation are not only empty phrases for you, but you know exactly what stands behind them? We have the perfect job for you!

• Managing day-to-day operations
• Ensuring consistent quality and productivity
• Coaching, shadowing and employee support
• Support in process development
• Conducting feedback and conversations with employees
• Monitoring, reporting and analysis of KPIs relevant to the project

• 3+ years of experience in customer service in sales/technical areas
• Fluent knowledge of the Polish language and a very good command of the English language (written and spoken)
• The ability to identify training needs and support program development
• Excellent organizational skills and attention to detail
• Experience in team management in the Call Center environment
• Multitasking and prioritization

• Possibility of cooperation with leading business partners
• Opportunity to develop and co-create a new project
• Internal training and learning opportunities
• Career opportunities in an international company
• A modern office in the Olivia Business Center complex
• Free fruit, drinks and private medical care

Join our team and apply now!
We conduct online interviews for all candidates.
*Please note that only shortlisted candidates will be contacted